Microsoft Surface Hardware Keyboard Not Working

In its root the Surface is a Windows 10 laptop. The Surface Diagnostic Toolkit is the best place to start troubleshooting and will guide you to the best support avenue for the quickest resolution so you can get back to turning ideas into actions and accomplishing more.

Microsoft Hardware Keyboard Computer Setup Gaming Computer Setup

Cleaned the ports both on the keyboard and Surface with alcohol.

Microsoft surface hardware keyboard not working. Press the Detach key briefly and then wait until the green light appears on. If you cant use your keyboard to log into Windows you can use the onscreen keyboard temporarily for troubleshooting. Just looking for drivers and MSI Packages for Surface.

Go to Start Settings Update Security Windows Update Check for updates. Both batteries in the Surface Book must be charged above 10 percent to detach the keyboard. Enabled and disabled the Keyboard port in Surface BIOS 6.

Surface Pro Two-Button Shutdown Volume-up button and the Power button 5. But before making such an assumption be a little patient after reconnecting the cable to the port. If you do not have a Surface device you might also need to check with your manufacturer to ensure your PC is up to date.

If you cant detach the keyboard Wait for the green light before detaching. Use this app to lookup information about your device repair common software issues and validate your Surface hardware. To ensure your PC is performing at its best and you have the latest keyboard and mouse improvements check for updates from Start Settings Update Security Windows Update.

Charge your Surface Book. Hi everyoneThis has been a painful journey to fixing this keyboard problem. Go to Download drivers and firmware for Surface.

After hoursdays of researching and speaking to CS Microsoft support it has been. We recommend using a Surface Type Cover USB keyboard or mouse or Bluetooth keyboard or mouse. Microsoft Surface Pro 7 Bundle 123.

If the keyboard is still not working after several such attempts then there is another problem apart from the connection one. Your Microsoft surface keyboard could have stopped working due to a hardware problem. The wireless mouse signal quality is low.

Restart your Surface. Keeping this in mind if you see Microsoft Surface laptop keyboard not working troubleshoot the keyboard like you would any other laptop. After 8 hours of troubleshooting fed up and did a FULL RESET.

If you have a Surface Keyboard or Surface Ergonomic Keyboard see Troubleshoot problems with Surface Keyboard and Surface Ergonomic Keyboard. Completed Windows Update which included an update for Surface Keyboard. If you can arrange another keyboard folio use that and check if the keyboard works fine there.

When you use one of the Microsoft wireless devices keyboard mouse and so on that are listed in the Applies to section the device may stop responding after several weeks of typical use or you receive the following message. Check for Windows and Surface updates. I show you two solutions on how to fix the keyboard on a Microsoft Surface Pro 7 that is unresponsive.

Depending on your issue you may not be able to perform these steps.

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