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Microsoft Authenticator App Timeout

Ive cleared my browser cache over and over. For OWA in Office 365 the following consideration apply to Activity-Based Authentication Timeouts.

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Ive restarted my computer.

Microsoft authenticator app timeout. If available the authentication is shown such as text message Microsoft Authenticator app notification or phone call. App passwords replace your normal password for older desktop applications that dont support two-factor verification. Ive started browsers in incognito mode.

Select More security options. Previously we looked at moving 2FA accounts in Google Authenticator to a new phone. The normal notification comes up saying its going to send a notification to my authenticator app but as soon I click Send the message immediately changes to a Request Timeout message.

It will time out in 60 seconds if no response and the web browser will tell you that Request timeout is the reason for authentication failure. This allows fallback to OATH token or security questions in a more reasonable timeframe than waiting 120 seconds. Because of that you can add any online account that also supports this standard to the Microsoft Authenticator app.

This will help keep your other online accounts secure. For more information about how to set up the Microsoft Authenticator app on your mobile device see the Download and install the Microsoft Authenticator app article. Only occurs for guest users.

If you open a support case they can escalate the case to the product group who can get the timeout changed for you. Without the update you will receive an older version of the app which only supports two-step verification for work and school accounts. In this article.

Using an authenticator app for two-factor authentication 2FA is more secure than SMS messages but what if you switch phonesHeres how to move your 2FA accounts if you use Microsoft Authenticator. The Microsoft Authenticator app also supports the industry standard for time-based one-time passcodes also known as TOTP or OTP. The Microsoft Authenticator app replaced the Azure Authenticator app and its the recommended app when you use Azure AD Multi-Factor Authentication.

Im using Authenticator app for 2FA and up till now worked fine - I would get a request in the app to confirm the number displayed in browser and then confirm with my fingerprint. As of April 2017 the default mobile app timeout is 55 seconds. The Microsoft Authenticator phone app gives you easy secure access to online accounts providing multi-factor authentication for an extra layer of security.

The following details are shown on the Authentication Details window for a sign-in event that show if the MFA request was satisfied or denied. New features and updated app design are only available if you have completed the Windows 10 Anniversary update. This article answers common questions about the Microsoft Authenticator app.

For more info about the authenticator app see How to use the Microsoft Authenticator app. Ive tried different browsers. Turn two-step verification on or off.

An Office 365 administrator can customize the Office 365 sign-in page for the organizations users to. This new app replaces the Azure Authenticator Microsoft account and Multi-Factor Authentication. This is a more appropriate timeout for the vast majority of organizations.

This guide will show you how to install and configure Microsoft Authenticator for Office 365 multi-factor authentication. I cant get my app passwords to work. We found that theres no way to export all your accounts and then import them onto a new phone.

For instructions on how to add other online accounts read Add your non-Microsoft accounts. A timeout doesnt occur if a user selects the Keep me signed in option when they sign in to OWA. However it can only be set by the MFA Ops team since there isnt a UX for it.

If you dont see an answer to your question go to the Microsoft Authenticator app forum. A mobile app timeout was added to the MFA cloud service a few months ago. Go to the Security basics page and sign in with your Microsoft account.

However recently everytime a request is triggered the number flashes for second and then automatically fails to Request Timeout message. Tenant has enabled the security info registration preview. This type of verifying whats on your web browser with the app to prove its you initiating the session is something most other traditional MFA mechanisms do not have the capability of doing today.

When you sign in on a new device or from a new location well send you a security code to enter on the sign-in page. Timeout on waiting for confirmation from authenticator app during app activation.


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