Microsoft Game Refund Request

On this screen youll. From there navigate to Payment Billing and open up your Order History.

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To get a refund you must visit the Microsoft account website with your web browser and navigate to Payment Billing Order History.

Microsoft game refund request. To request a refund log in to your Microsoft account. To request a return or exchange. For subscriptions go to Request a subscription refund.

Click your account picture in the upper right hand corner and select My Microsoft Account. After that select the app or game and select Request a refund Did this article resolve the issue. Then select the app or game and select Request a.

Xbox Support offers help for Xbox Game Pass and billing questions. Refund Request Process You can start the refund request process for any Digital Game Product by signing in to the account that made the purchase at Request an Xbox refund. Our refund policy allows for one refund per license.

If you purchased content that isnt working first check the Xbox status for any outages. When requesting a refund for an MPN benefit Action Pack Silver level or Gold level that youve purchased your request must match the following criteria. Click on Service Subscriptions at the top of the page.

If you purchased Minecraft Dungeons from another storefront like the Xbox Marketplace Microsoft Store Nintendo eShop or PlayStation Marketplace you will need to go back to that platforms support. For physical items such as disc games and controllers and other Microsoft products see Returning items you bought from Microsoft Store for exchange or refund. If you have already been refunded for a license and repurchased the game using the same account we are unable to provide a subsequent refund.

And to hopefully minimise the need for future refund requests. Sign in to Order history and then select Request a return. For detailed info about the return and refund policy see Microsoft Terms of Sale.

The purchase was made within the last 30 days All benefits must not be activatedused Product keys must not be viewed even if. Get advice and customer service in the Xbox Support community. Tell us why youre requesting a refund.

We use this information to improve our products and processes. Were offering full refunds for Cyberpunk 2077 digital purchases from the Microsoft Store until further notice. Requesting a refund is merely a matter of logging into your Microsoft account navigating to your order history within the Payments and Billing tab and then selecting the game.

Request a call chat online and more. If you dont see Request a return your item may not be eligible for a return.

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